Mark is professional, friendly, compassionate, a good listened. I have needed his advice for four separate concerns. He developed an excellent understanding of my situation. Mark explained things thoroughly; and thoughtfully answered my questions, advised me on options and explained possible consequences to the legal actions. Mark helped develop a plan of action and was supportive of my decisions. He was prompt in following through on his part.
Not good with feedback and gave insufficient follow through
Mark is THE WORST at communication. He either is so old he doesn't remember things or he leave information out until the 11th hour and you have no choice but to scramble to get it because he doesn't know how to ask for it in the beginning. I should have known from the beginning not to use him since the "form" he wants you to fill out is a copy that is super crooked and cut off. He doesn't even care enough to have a decent looking form. He is awful, awful, awful. He make me very uncomfortable about how he filled out the paperwork because it doesn't match what I said in some spots. And to be honest a couple of times the only time I would get a response from him is to ask for my money back. I have had to send him the same thing, more than once, a couple of times. He is great at making a stressful situation even more stressful.
13911 Ridgedale Drive, Suite 355Minnetonka, MN 55305U.S.A.
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