We understand that our clients come to us for help with their most important issues – from defending a criminal charge to suing a doctor for the wrongful death of a loved one – and we take our responsibility seriously. Unlike other law firms, we keep you up-to-date throughout each step of the process by making your client file available to you online through a secure portal. When we receive a document, it is uploaded to your portal and you receive an e-mail that it is available. We know how important your case is to you, and we strive to allow you to see how important your case is to us.
Reinventing the Law Firm
When you make the decision to retain our firm to assist you, we don’t disappear and become impossible to reach. In fact, you will be on a first name basis and have the personal cell phone number of our partners. We don’t believe in the old law firm model of speaking only to clients on our terms. Our clients have the ability to call, message, email or text us at any time, day or night, for any questions or concerns. We are here for you.
We offer clients an online portal that allows 24/7 access to your entire case file, calendar of upcoming events, invoice history, messaging capabilities and the ability to upload and share documents. Have a quick idea? At our firm, there is no need to call and leave countless messages on a voicemail that is never checked – you just text us. Want to review a document in your file? No need to set an appointment three weeks out to view the document – just log in to the portal and view it instantly. Simple, fast and secure.
