- repeatedly calls you, multiple times a day for many days in a row or at unusual times
- uses obscene, profane, or abusive language
- make threats to use violence against you
- threatens you with arrest, or tells you that you’ll face criminal prosecution if you don’t pay, or
- contacts you at work after you’ve told the debt collector not to call you there.
- the lawyer’s experience with situations like yours
- options, strategies, and likely outcomes
- who else will work on your case
- how the lawyer will keep you informed about what’s happening in your case
- attorneys’ fees and other expenses related to the case (including how the cost might increase as the case moves to different stages, like a lawsuit), and the lawyer’s initial impressions of your case and options.