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Ford & Bergner LLP is a law firm with an office in Austin, TX. At this office location, there are 4 lawyers practicing texas probate, texas guardianships, texas probate & guardianship litigation and 5 other areas of law.
After the horror we went through after my father passed away, we knew we needed to search for a new probate firm. Ford + Bergner popped up on our search and boy, are we glad! The team is full of educated professionals who made the process a lot easier than the first go around.
Very helpful and friendly - Mr. Ford far exceeded my expectations as an attorney.
We hired Ford + Bergner about a year and a half ago for a property title transfer case. Before we signed the contract they were very pleasant and attentive, replying to emails promptly etc Once the contract was signed and the retention check was cashed we had a completely different experience. Our first dealings were with Don Ford who assigned the case to Jacob Franklin. We received emails from Mr. Franklin on a monthly basis with excuses why the work was not progressing, either he was sick or he was busy with other clients and had no time to address our case. The outrageous aspect of it, is that we continued to receive invoices on a monthly basis for the time it took Mr. Franklin to write the multiple emails telling us that he had no time for us.
Mr. Ford quoted us an approximate cost to complete the work. Fourteen months later, we paid more than two and a half times that estimate, and the title was still not transferred. I decided to contact Mr. Ford since Mr. Franklin was not getting the job done. I never received a reply from Don Ford. We finally had someone else finish the work. We are completely dissatisfied with Ford + Bergner and regret hiring them. We wasted time and money.
My experience with Ford & Bergner LLP was deeply disappointing and left lasting consequences in a sensitive probate matter involving my family. I hired the firm expecting knowledgeable, ethical, and thorough representation in my late parents’ estate issues. Unfortunately, that is not what I received. During their representation, I observed repeated lapses in communication and preparation. Critical opportunities for discovery were missed, important evidence was not reviewed or included, and I was kicked over to an associate that had no idea what she was doing. Throughout the process, I often felt unprotected, unheard, and unprepared. I trusted that my attorneys would take every step to defend my rights and ensure transparency, but instead, the lack of follow-through caused lasting setbacks and mistakes.
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