Answered on Oct 10th, 2018 at 7:01 AM
I'm sorry to hear that you're having to deal such a frustrating situation. To answer your question, your situation falls a little into both categories. As I can only speak as to the facts I have here, it sounds like you may have a claim based on Florida Motor Vehicle Repair Act (see FL Statutes, Chapter 559, Part IX). You may also have a claim under Florida Deceptive and Unfair Trade Practices Act. Most civil litigation attorneys should be able to provide you some consultation in the area and perhaps find that you do have a claim. I would advise seeking out a consultation so that you can discuss the details in a confidential environment and get all of your options.