Doan Law Group LinkedIn

Law Firm in San Clemente, U.S.A.
Phone number not available

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Peer Rating N/A help_info

Areas of Law

  • Bankruptcy Chapter 7
  • Bankruptcy Chapter 11
  • Bankruptcy Chapter 13
  • Creditor Abuse Prevention.
  • Creditor Harassment
  • Foreclosure Options
  • Debt Resolution
 

Client Rating

Overall Client Rating

in Bankruptcy
3.7 out of 5.0

Communication Ability
3.7
Responsiveness
3.6
Quality of Service
3.7
Value for Money
3.9

  • Data based on 21 reviews
  • Recommended by 16 Clients
  • Last reviewed on 12/09/13
Posted by a Consumer on 12/09/13
1.0 out of 5.0
I retained Doan Law Firm in August of 2013. I completed all required documentation immediately & returned it immediately. I was contacted by Kevin Tang & had been in touch with him a few times. Then in November he told me there was a problem with filing the bankruptcy & I would need to speak with Greg Doan directly. I contacted him and as of 11/14 he was going to review my case. I have heard NOTHING. Very unhappy with the way this firm responds. I was the one always having to initiate contact.
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Posted by a Consumer on 04/10/13
1.8 out of 5.0
I was sold a service by a rep for the firm who misrepresented the service and now no longer works for the company. When i made them aware of the issue, they handled things very poorly and did not make me feel as though they had any interest in resolving the issue. In the end, I ended my dealings with them and hired another lawyer to handle my bankruptcy case. They only offered a partial refund even though i made them aware of what the rep "sold" me. I would NEVER deal with them again.
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Law firm response:
Please call Attorney James Doan at 888 DOAN LAW so I can resolve your issues to your satisfaction. We care about our clients and have helped over 40,000 in the last two decades.
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Posted by a Consumer on 08/25/12
Recommended
4.5 out of 5.0
They walked us through the process very thoroughly. Outside the initial meeting, we were able to complete all paperwork via email, which was very convenient. A specialist helped every step of the way with the paperwork. An attorney met us at the courtroom for the hearing and prepped us for possible questions. The hearing before the judge took 10 minutes. The entire process was much less stressful due to the excellent preparation and treatment by Doan Law Firm.
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Law firm response:
Thank you for your kind words. Many folks will more often go out of their way to complain when disgruntled rather than compliment when satisfied. Thanks for taking the time.
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Posted by a Consumer on 06/28/12
Recommended
4.3 out of 5.0
Was initially assigned Atty Chris Grafton and had problems with communications. Then informed he was no longer with the firm.
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Law firm response:
The partners are always available to assist you. Mr. Grafton decided to pursue another opportunity, and such is his prerogative. We are happy to address any concerns you have to your satisfaction. Call the office at 888 DOAN LAW so we can help you.
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Posted by a Consumer on 05/25/12
1.0 out of 5.0
Originally I was told that I qualified to file for bankruptcy. After paying my fees in full, I was told at the second interview that I did NOT qualify for BK. You cannot have a 2nd interview until the fees are paid in full. Of course, the atty said this my fault and although they did not work on my case (everything including notices are served via client) I was not given a refund of the fees paid. I still have not heard from the Escondido Office since my final payment made in Sept 2011.
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Law firm response:
Changes in your income and equity that occur from retainer date to filing date are beyond our control. It is unreasonable to force our staff to work for free by demanding a full refund after 95 percent of the work has been completed.
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Posted by a Consumer on 04/26/12
Recommended
3.3 out of 5.0
Great Lawyers at this firm,they are very nice and they do make sure that you understand the whole process and at the initial consultation they were helpful in helping us decide if filing for Bankruptcy is really what we wanted to do. However;the attorney was not very good at returning phone calls once he filed the paperwork, but he did eventually return our calls.Overall the law firm was good to us and treated us with respect and so I would definitely use them again and I would highly recommend.
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Law firm response:
Thank you for your comments. April 2012 was an extremely busy time for us and we were understaffed for a short while. We are sorry for the inconvenience and our policy is to return calls within 24 hours.
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