Heard & Smith, L.L.P.

Law Firm in San Antonio, U.S.A.
Phone number not available

View Web Site

Areas of Law

  • Social Security Disability and Supplemental Security Income
  • VA Disability Benefits
  • Guardianship.
  • Probate / Estate Planning
  • Inheritance
 

Overall Client Rating

in Social Security, Labor and Employment and Administrative Law
4.5 out of 5.0

Communication Ability
4.5
Responsiveness
4.5
Quality of Service
4.5
Value for Money
4.5

  • Data based on 65 reviews
  • Recommended by 53 Clients
  • Last reviewed on 04/23/14
Posted by a Consumer on 04/23/14
1.0 out of 5.0
This Firm is here solely for the money. What a let down! I was approved only due to me calling SSA and working with them. Its like I am dealing with a bunch of interns who don't know or care about anything expect Friday & Paydays!!! All this firm did was file this case and couldn't even do that right, for some reason whom ever did the filing checked something wrong my First Disability had been reduced by more than half as SSA thinks I am getting workers compensation. Stay away from this MILL$$
Report abuse
Posted by a Consumer on 12/05/13
1.0 out of 5.0
These guys sucked. They couldn't even get the medical records to the hearing on time. The judge was kind enough to hear the case again 8 months later. I guess this is heard and smiths answer to a dire needs letter.again these guys sucked if you choose them well I guess good luck. They really suck
Report abuse
Posted by a Consumer on 10/17/13
3.3 out of 5.0
There is an extreme lack of communication. I receive an occasional email or form letter
Report abuse
Posted by a Consumer on 10/15/13
3.3 out of 5.0
I can't give them a poor rating, because they really didn't do much. However, when I decided to switch to a lawyer closer to home, I asked them for a letter stating they were no longer representing me. Seven days after I asked for the letter, someone from Heard & Smith called to try to convince me to stay. They had not even started my letter. I felt they were negligent.
Report abuse
Posted by a Consumer on 10/10/13
Recommended
3.3 out of 5.0
I feel that they lack concern for their clients. I only talked to an attorney once before my hearing. They had been employed by me for 7 months.
Report abuse
Posted by a Consumer on 09/09/13
Recommended
5.0 out of 5.0
I was very impressed with this law firm. I have and will continue to recommend them to anyone who needs a disability lawyer.
Report abuse
Posted by a Consumer on 08/12/13
Recommended
3.5 out of 5.0
I won my case with them, and the 25% legal fee was suppose to be taken out of my Social Security Disability Check before I received it. I got my check and a year later, I get a notice that I owe them $2,000 because their independent lawyer that represented me did not get their fee. This is a lawyers office, aren't they suppose to know how to do their paperwork? I used the money to pay back bills that accumulated from being disabled and thought the fee was already paid. Not fair!!
Report abuse
Posted by a Consumer on 08/12/13
1.8 out of 5.0
Heard and Smith has very poor communication skills and is not very organized in their office procedures. It took them over 2 months to forward a questionnaire from SSD to me, which was over the 10 day time allowed from SSD. They never call me for updates or email me. And, I have had 2 different law assistants in 8 months.
Report abuse
Posted by a Consumer on 05/30/13
Recommended
5.0 out of 5.0
I contacted Heard and Smith about filing my disability claim. Within 10 minutes I received a phone call. We immediately did an interview and they sent out all necessary paperwork for me to fill out. The firm keeps me very well updated on what is going on with my claim and responds promptly to my phone calls or e-mail. On a 1-10 scale of referring people I know to them it would be a most definite 10.
Report abuse
Posted by a Consumer on 10/28/12
Recommended
5.0 out of 5.0
Working with Heard & Smith for approval of my Social Security Disability claim was surprisingly easy and did not take as long as I was concerned it might take. They were always available for questions and for processing documents that were necessary for approval of my claim.
Report abuse
Posted by a Consumer on 10/13/12
Recommended
4.3 out of 5.0
They have been quite responsive so far (have only been with them a month).
Report abuse
Posted by a Consumer on 09/22/12
1.3 out of 5.0
The office never returns client phone calls until the time in which an attorney is specifically handling your case to go to court. I have had several complaints on several employees and was sent to the supervisors lines, more than one supervisor. None of the supervisors ever returned my calls, I had to call more than at least 5 times for one issue. When requesting to speak to someone to assist me, i was told on several occasions, sorry. This law firm is horrible!!!!!!
Report abuse

People at This Firm

Lawyer Name:
Area of Law:
Probate Paralegal
Probate Staff
Chief Operating Officer
Chief Information Officer
Human Resource Manager
Accountant
Advocate
Executive Assistant
Legal Secretary
Medical Department Manager
Medical Department Specialist
IT Manager
Facilities Manager/Document Management Manager
Packet Processing Team Lead
Packet Processing Team Lead
Hearing Assistant
Intake Team Lead
Disability Specialists
Disability Specialists
Related Law Firms
Loading...

San Antonio, Texas
210-598-8576 | Email
Client Rating

5.0 / 5.0
Peer Rating

2.9 / 5.0



About Client Rating
About Peer Rating

Welcome to Martindale-Hubbell® Client Review, a new ratings service that allows you to view and provide feedback on a lawyer or law firm on service and relationship qualities such as Communication Ability, Responsiveness, Quality of Service, and Value for Money.

Determining a Rating

The Client Review Rating is determined through aggregation of validated responses. This compilation of Client Reviews translates to a numerical rating and associate descriptive term on a scale of 1 -5. 1 being lowest as "Rated" and 5 being highest as "Preeminent".

  • 4.5-5.0 Preeminent
  • 3.0-4.4 Distinguished
  • 1-2.9 Rated

Martindale-Hubbell uses a third-party resource to validate that the respondent is a living person, but cannot confirm the lawyer/client relationship, which in many cases is confidential. Clients must affirm that they are a client of the lawyer or firm identified for review at the time of the completed Client Review.

The Reviewers

Those who complete Client Reviews are clients of law firms who hired a lawyer within the last year, whose matter is not pending, and want to share their experience of that lawyer or law firm with other potential clients. Reviewers can be of any type from in-house counsel, corporate executives, small business owners to private individuals, and even sometimes another lawyer in a different jurisdiction.

Anonymity

Client Reviews are anonymous and reviewers' identities are not published; however a summary of basic demographics will be part of the display of responses.

Why do we collect demographics as part of the review?

Those who are researching a lawyer or law firm like to see that there are other clients who might be "like them". This is valuable information contributing to the decision-making process of hiring a lawyer.

Martindale-Hubbell's role

Martindale-Hubbell facilitates the process of Client Review by gathering responses, validating them and aggregating results for display online. The content of the responses are entirely from reviewers, the clients of the firm or lawyer.

It is important to note that Martindale-Hubbell does not undertake to develop Client Reviews for all firms and lawyers. Therefore, the fact that a firm or lawyer has not been reviewed should not be construed unfavorably. Prior results do not guarantee a similar outcome and Martindale-Hubbell accepts no responsibility for the content or accuracy of any review over which Martindale-Hubbell exercises no editorial review or control.